The Mary Kay satisfaction guarantee
 
SATISFACTION GUARANTEE
 
Mary Kay Cosmetics (UK) Ltd, stands behind its products sold by its Independent Beauty Consultants in the UK.
If for any reason you are not completely satisfied with any Mary Kay product, it will be replaced, exchanged or the full purchase price refunded following its return to the authorized Mary Kay Independent Beauty Consultant.  This guarantee is of indefinite duration and does not affect your statutory rights.Your Mary Kay Independent Beauty Consultant is just a phone call away.  For reorders or exercise of guarantee, you must notify your Mary Kay Independent Beauty Consultant.  If your Mary Kay Independent Beauty Consultant is no longer active, please return the goods with this Sales Receipt to the Customer Services Department, Mary Kay Cosmetics (UK) Ltd, 163 Eversholt Street, London NW1 1BU.  Please note that the Company is unable to make refunds unless this form is fully completed by the authorized Mary Kay Independent Beauty Consultant.  This Sales Receipt confirms your contract to buy products from the Mary Kay Independent Beauty Consultant identified overleaf.  Delivery will normally be within 30 days or less of your order.
 
IN THE EVENT OF A COMPLAINT

 
In the event of a complaint or dispute, please contact the Customer Relations Manager at Mary Kay Cosmetics (UK) Ltd, 163 Eversholt Street, London. NW1 1BU.  Telephone: 0207 380 8200.  Alternatively, the Direct Selling Association (DSA), 29 Floral Street, London. WC2E 9DP or visit the DSA website: www.dsa.org.uk who operates a Dispute Resolution Service for any Customer who is still not satisfied.
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Mary Kay® has been a trusted leader in beauty for nearly 50 years, creating innovative products that are available through Independent Beauty Consultants worldwide. Along with age-defying skincare, on-trend makeup, luxurious fragrances and pampering body care, Beauty Consultants offer their customers personalised attention, and can even help you host a party with your girlfriends! Find your own Beauty Consultant and create the hosting or shopping experience you want..
You can become a Mary Kay Independent Beauty consultant and earn extra income by selling Mary Kay® products. You can also earn fabulous prizes and the use of a pink car. The at-home business lets you be your own boss and have the flexibility to spend more time with your family and friends. It's about enriching your life! While online today, we also invite you to play with the Virtual Makeover and Personal Beauty Profiler; browse The Look eCatalog and check out Tips and Trends for the latest beauty buzz.
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